Q: What if we already have a tape backup system?
Using a tape backup system and Shadow Backup offers the best of both
worlds. Critical files, like billing, customer contact files and databases can
be kept on the Shadow Backup Servers. While, the tape system can be
used to create a full backup of the entire system once or twice a month, instead
of on a daily basis. The tapes and drive will last longer and require less
maintenance. Shadow Backup can provide a quick and easy way to retrieve
critical files and databases without the hassle of searching through tapes.
Q: What if we already have a Zip drive?
Frankly, we believe that it is not optimal for most users to use a zip or
other removable disk media for backup. Shadow Backup is completely
automated and has the required file redundancy to protect important data. The
only safe way to use a zip drive for backup is to have three disks and make the
same backup three times. That way when one of the disk fails you are still
protected.
Q: How long will a remote backup take?
Offices with high-speed internet connections should find this service
comparable with tape drives. Dial up users will be able to do incremental
backups in thirty to sixty minutes. The initial backup can take several nights
to complete. We recommend backing up the most important files first and then
selecting other files as the backup progresses. Or, the initial backup can be
run over the weekend. Also, we can come to your office and make the initial
backup of your system.
Q: Onsite, Offsite. What's the difference?
Basically, Shadow Backup works like regular tape backups, with one
important difference. Instead of sending backups to a tape drive or other media
attached to the computer being backed up, a Shadow Backup sends
encrypted file data over the internet to a computer file storage system safely
off-site.
This usually happens at night while your business is closed and nobody is
using the computers. It's completely automatic. In fact, you may forget it's
working every night.
Q: Why is Shadow Backup considered more
beneficial?
The data is immediately stored off-site using an automated backup system.
Also, only an internet connection is needed. Completely eliminating the need for
expensive backup equipment and media. And, since the system is automated, manual
labor is eliminated.
Q: How secure is Shadow Backup?
Very. All files are encrypted using 128 bit Twofish, Triple DES or AES encryption which is
selected by the user with their own personal encryption code which is only known
by the user of the system.
Q: What is encryption?
Encryption is basically a mathematical formula that scrambles a data file.
The only way to unscramble it is with the encryption code. |